SMSverifica help · section 18 of 18
18. Frequently asked operational questions
Why does my SMS cost double? — It is longer than 160 characters (or it contains an accent/emoji that switches it to Unicode, 70 per part). The counter on the sending screen tells you before you send.
Why does a "Delivered" message turn out not to have reached the customer? — In some countries the receipt only confirms acceptance by the network. Check the destination reliability warning in the message detail.
Can I test the API without spending? — Yes: in test mode, the whole API works with simulated sends and realistic statuses. Zero cost.
What happens if I run out of balance halfway through a campaign? — The messages already charged go out; those that are not charged remain unsent and the campaign reflects this. With auto top-up, this does not happen.
How do I cancel a scheduled campaign? — From its record, while it is "Scheduled". Anything already dispatched cannot be pulled back from the network.
SMSverifica is a service of ABARCANDO, S.L. (CIF B88017173), an operator registered in the CNMC Operators Register and a provider registered at origin (PRO) in the Sender ID Register. Support: soporte@abarcando.com · 910 054 224.