When a customer writes to your WhatsApp Business number, Meta opens a 24-hour service window. Within that window you can reply with free text (no template) at the cheapest rate: the service category, €0.005 per message. Each new message from the customer restarts the clock.
Outside the window, to start the conversation yourself you need an approved template in the marketing, utility or authentication category. SMSverifica checks the window automatically: if you try to send free text outside it, the API responds with the clear error wa_outside_window instead of charging you for a message that Meta would reject.
A strategy that saves money: send the first notice with a utility template and handle the rest of the conversation within the window at the service price. Your average cost per conversation drops without touching a line of code.